Autoship & Save Terms and Conditions

March 13, 2017


By selecting "Subscription Order" on the product page, you agree to accept these terms and conditions ("Terms") for our Autoship & Save subscription ordering program ("Autoship").

The Terms constitute the entire agreement between you and Uckele Health & Nutrition, Inc. ("The Company") relating to our Autoship program. Please note that your use of the website is also governed by our Terms of Use and Privacy Policy as well as all other applicable terms, conditions, limitations and requirements on the website, all of which (as changed over time) are incorporated into these Terms. By placing an order and enrolling in our Autoship program, you accept these terms, conditions, limitations and requirements. Please read these Terms carefully.


When you purchase any eligible product you will save an additional 5% off every order made using the Autoship & Save program. You also will be able to select how often you would like your product(s) delivered. reserves the right to change Autoship benefits at any time in its sole discretion, including discount amounts and eligibility used to determine discount amounts. All changes will apply to future orders, including for current subscriptions.

Some of the offer details may change as you receive deliveries over time (for example, price, taxes, availability, shipping charges). If the item is unavailable when we plan to ship it, you will be notified via email and/or telephone within 48 hours by a Uckele Customer Service Representative as to when the selected item will be available and to arrange a viable alternative if applicable.   

Notifications; Automatic Order Creation

When you order an eligible product as an Autoship/subscription you will receive 2 separate emails, an order confirmation email and a subscription profile number for each product ordered. Autoship subscriptions will thereafter automatically be charged and shipped according to your chosen delivery schedule, initial order date, and until you cancel. Modifications of your Autoship orders including order pause or cancel, change of address, and change of payment must be made no later than 5 days from the next autoship scheduled order and can be made in the My Subscription Profiles section of your account information on

We may, in our sole discretion, terminate your subscriptions at any time without notice. If we do so, you will only be charged for orders that have been shipped to you.

Eligible Purchases

Autoship benefits are limited to eligible products displaying the "Autoship Available" wording, and then only if you select “Subscription Order” while adding the product to your cart. Subscriptions are good while supplies last. Your participation in the Autoship program is personal to you, and you may not assign or transfer your Subscription or any of the benefits to any third party without our authorization.

All returns under Autoship are subject to the Return Policy. Autoship subscriptions are void where prohibited.

Pricing; Payment; Renewal

The amount charged for an eligible product will be the price of that item on our site at the time your order is processed. The total cost charged to your payment method for each Autoship order will be the price of the item, less the Autoship discount, plus any applicable shipping charges and sales tax.

The charge for each Autoship item shipment will be billed to the payment method used to create your subscription or as otherwise directed by you. If we are unable to complete your Autoship order with the payment method you used to create your subscription, you will receive an email at the time the order is unable to process. Additional attempts will be made daily for 5 days after the initial attempt whereby you are able to change the payment method as indicated in the “My Subscription Profile” section noted above. A total number of 5 attempts will be made before the subscription order is cancelled.

Your subscription will remain in effect until it is cancelled. You can cancel at any time in the “My Subscription Profiles” section of your account information on Cancellations must be made 5 days prior to the authorship date. 

Agreement Changes

We may, in our sole discretion, change these Terms, (including all applicable terms, conditions, limitations and requirements on the website), without notice to you. If any change to these terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. Your continued participation after we change these terms constitutes your acceptance of the changes. If you do not agree to any changes, you must cancel your subscriptions.


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